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speaker biographies
Speaker
JIM CATHCART
Subjects
sales, growth, customer
loyalty
Video Clip
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Jim Cathcart is founder and CEO of
Cathcart Institute. For twenty plus years Mr. Cathcart has been training
people worldwide in ways to grow their businesses and expand their lives.
He combines the substance and knowledge
of an industry expert with the highly developed presentation skills of a
professional performer. As the author of twelve books and featured speaker
at over two thousand conventions, he has impacted the lives of hundreds of
thousands of people.
As a psychological researcher and
business consultant he has helped organizations grow their sales and
improve their performance in virtually every industry. His audio and
videotapes have become bestsellers in the human development community.
Among professional speakers Jim Cathcart
is an industry leader. He is past president of the National Speakers
Association and recipient of their highest awards including the Cavett
Award and the CPAE Speaker Hall of Fame Award.
Mr. Cathcart is also co-owner of the
Professional Speaking Institute and a board member for InContact Systems,
the creators of Mentor (Online) University.
Topics
Rethinking
Business For a New Era of Growth™'
New technologies require new ways of thinking. Every day
another standard practice becomes obsolete. To continue to grow and thrive
we must learn to constantly rethink: our markets, our systems, our
relationships, our strategies and ourselves. The most popular methods of
leadership, management, sales and service delivery are already dangerously
out of date. This presentation combines stories, visuals, research, and
audience interaction to dramatically impact the way we think.
Relationship
Selling™`: Solutions
and Connections
Sometimes it is not your product or price that gets you the
business, sometimes it is simply the way you connect with people. We need
to rethink how we connect with our customers and suppliers before our
competition does. When Jim Cathcart wrote the book Relationship Selling it
was considered revolutionary. Today it is considered standard practice.
This presentation shows you what to listen for, how to be natural in your
selling style, and how to connect with the underlying elements of buying
psychology that most people never heard of.
The
Acorn Principle©: Helping
People Grow™
"The seeds of your
future successes already live within you. So nurture your nature."
This is true of organizations as well as individuals. This presentation
shows people how to find and grow their natural strengths so that they can
always be self-motivated. Nurturing those strengths is the key to the
success you've always wanted but didn't know how to attain.
The Grandma
Factor™`: Lifetime Customer Loyalty
Everyone knows how to provide good service; our challenge is
getting them to want to. The real magic in customer service comes from
discretionary efforts, when people go beyond their job description. This
begins with training people in how to think about their role, their goal
and the person they serve. This presentation focuses on the way systems,
strategies, and relationships impact service. Jim teaches "The
Grandma Factor" for building your clientele through UpServing.
Visit
Jim Cathcart's Website
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56 Poquonock Avenue
Windsor, Connecticut 06095
Voice: 800-875-2893
Fax: 860-687-1062
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