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Kevin Freiberg
Kevin Freiberg
customer service, Leadership

Dr. Kevin is the author of a new book called BOOM! 7 Choices for Blowing the Doors Off  Business-as-Usual! BOOM! is about the choices leaders and their people must make to create a culture of commitment and accountability—a culture where people take charge of their lives at work and create the freedom to achieve extraordinary business results. BOOM! follows the Freibergs’ international bestseller NUTS! Southwest Airlines’ Crazy Recipe for Business and Personal Success (over 600,000 copies in print!), and its sequel, GUTS! Companies that Blow the Doors Off Business-as-Usual.

Recently named one of the top “50 Best Minds on Leadership” by Leadership Excellence Magazine, Dr. Freiberg is among the most influential voices on the speaking circuit today. He is also among a select group of thought leaders working with Collective IQ, the top corporate venture advisor and platform in the world, to bring growth and innovation to their clients. Kevin has made a career out of understanding the core values and unconventional strategies used by world-class leaders. His book NUTS! was hailed by the Financial Times as one of the top five global business books of the year.

Dr. Freiberg has appeared on CNBC, CBS Sunday Morning, and the CBS Morning News for his views on the critical links between leadership, corporate culture and exceptional customer loyalty. He has also appeared on the television series Lessons in Excellence for CNBC India. His articles and interviews have been published in the Wall Street Journal, Business Week, and Investor’s Business Daily.

As the founder and CEO of the San Diego Consulting Group, Inc. and its professional speaking firm, freibergs.com, Kevin helps business leaders translate the winning strategies from enduring great companies into their own models of success. He is widely acknowledged for his expertise in helping clients build strong, purposeful cultures where:

  • People have fun and do heroic work that matters
  • Everyone leverages technology to get smarter, better, faster
  • Gutsy leaders excel at hiring, retaining and unleashing world-class talent
  • Customer-centric employees turn knowledge, service and hospitality into life-long loyalty
  • People take charge of their lives at work and assume responsibility for growing the business
  • Courage, risk and innovation enable the firm to establish rules by which others must play the game

Dr. Freiberg helps business leaders better understand the impact of their choices, attitudes and behaviors on corporate culture and organizational performance. He has challenged corporate leaders all over the world to create unmatched productivity, customer service, and profitability by becoming faithful, devoted, hardworking servants of the people they lead. Kevin has a global practice working with firms in Southeast Asia, Europe, Japan, India, the Middle East, Central and South America, as well as companies throughout the United States and Canada.

Kevin Freiberg has worked with some of the world’s most admired companies—companies on the forefront of a revolution driving the new economy. A partial list of the firm’s clients include: American Express, Bank of America, Business Consultants—Japan, Caterpillar, Century 21, ConcoPhillips, Coors Brewing Co, Cox Communications, Eli Lilly, Ernst & Young, FedEx, Federated Department Stores, General Electric, General Motors, Infosys—India, Jack-in-the-Box, Kuwait Gulf Link, Inc, Major League Baseball, Merrill Lynch, Minolta, NCR Japan, Nestle, Otis Elevator, Southwest Airlines, Sprint, Staples, State Farm Insurance, Tata Motors—India, Unisys, U.S. Marine Corps, and Universal Studios.

Before becoming a full-time speaker and consultant, Kevin taught for eight years at the University of San Diego and San Diego State University. He has a masters degree in Communication from San Diego State University and a doctorate in educational leadership from the University of San Diego.

The Freibergs live in San Diego where they sprint to keep up with three active children: Taylor-Grace, Aubrey Hope, and Dylan. These three children are their reason for hope and their cause for celebration. Kevin and Jackie are determined to raise their son and two daughters in such a way that they won’t need to be fixed as adults. They are active supporters of Voices for Children, an organization dedicated to defending foster children in the courts and Monarch High School, a first-of-its-kind high school for homeless children. Kevin and Jackie are working to help make this prototype school a model for other communities across the United States.


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Speech Topics

BOOM! 7 Choices for Blowing the Doors off Business-as-Usual
There is a revolution under way! It’s a revolution of people who refuse to be victims and choose to take charge of their lives at work. Those of us involved in this revolution are committed to playing at FULL THROTTLE! We are convinced that this is our moment—a moment when the world is ready to reach beyond the mediocrity of Dead People Working™ and blow the doors off business-as-usual.

If you and the people you lead want to be a force for positive change and do the things that will make you come alive at work, we invite you to join us for an inspiring, provocative and entertaining presentation!

NEW RULES! Gutsy Leadership in a World that Will Never Be the Same
The world has changed—radically. The challenges facing companies in a global economy will demand more than conventional thinking and business-as-usual.
Those who capitalize on the opportunities that come with change will move with speed, agility, and adaptiveness. The winners will establish the rules by which others have to play the game. But this requires a level of confidence that is foreign to many. It requires people who brand themselves as champions of change rather than shrinking from it—that’s why we call it GUTSY LEADERSHIP.

No Wimps! It takes GUTS to move an organization in bold new directions. It takes GUTS to get out on the lunatic fringe where new breakthroughs are found. It takes GUTS to come down from the Ivory Tower and talk to people in a human voice that’s intimate, inviting and authentic. It takes GUTS to blow up the old rules and free smart people from dumb processes that limit their potential. It takes GUTS to lead with love and trust rather than manage by abstract authority and fear. It takes GUTS to make work fun and not take yourself too seriously. It takes GUTS to be accountable, to look in the mirror and say, If this business is going to grow what about ME needs to change first?

LEGENDARY CULTURE
Create a Workplace that Explodes with Productivity, Passion and Profit!

Leaders from the best companies around the world say that the single biggest predictor of overall success is a company’s ability to attract, retain, and motivate world-class people. They went on to say that the most important lever in enhancing this capability is corporate culture.

A legendary culture is a branded culture. A brand is a promise of a pending experience. It says to the customer: If you do business with us here’s the kind of experience you can expect. It says to the employee: If you come to work here this is the kind of experience you can expect. When you deliver on the brand promise to your employees you have a much better chance of delivering on the brand promise to your customers. The message: The way you treat your people is the way they will treat your customers.


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