Business Results depend on your people. To win the battle for talent, businesses must meet the challenges of today's generationally diverse workforce. Claire Raines is considered one of the nation's leading experts on the generations at work. She is an award-winning author, dynamic speaker, and highly-regarded consultant.
  
Claire co-authored four management books: Generations at Work (named one of the top business books of 2000),  The Xers & The Boomers, Beyond Generation X, and  Twentysomething. She has been featured widely in the  media, including CNN Financial News, the Today  Show, Business Week, and Fast Company. She created the board game Connecting GenerationsTM  and hosted three training videos about  the generations at work.
   
As an internationally recognized speaker, she receives  rave reviews for her keynote speeches which help managers, salespeople, team members, and customer service representatives work more effectively with all  generations. Clients include Microsoft, Toyota,  American Express, Kellogg's, McDonald's,  MasterCard, Coca-Cola, and Sprint.
   
Claire and her husband, Allen, live in Denver and  Fraser, Colorado. They are avid travelers, devoted readers, and decent fly fishermen. They have climbed  eleven of Colorado's 14,000-foot peaks.
  
The Conference Board has named GENERATIONS  one of the seminal topics of the year.
 

 
Topics
 
Generations at Work This presentation gives business leaders an overview of today's four American generations:
 
     -- The Veterans, the Boomers, the Xers, and the Nexters
     -- The New Mixed-Generation Workplace
     -- Defining Moments & Formative Years
     -- Work Orientation by Generation
     -- Managing by Generation: Work Environment, Communication,
         Managers, Motivators
 
Managing & Motivating Generation X This presentation explores the work orientation of employees in their twenties and thirties, offering business leaders practical information about:

     -- Who is Generation X?
     -- How are they different?
     -- What are their work characteristics, assets, and liabilities?
     -- What attracts and retains them?
     -- How do they want to be managed?
 
The Xers & the Boomers: From Adversaries to Allies The Boomers and the Xers will be working side by side for the next three decades, but they differ significantly in the ways they see the world-especially the world of work.
 
     -- Boomers, Xers: The Times That Shaped Them
     -- Work Characteristics & Communication Differences
     -- Their Complaints Against Each Other
     -- 10 Delineators
     -- Levels of Response
     -- How to Work Together More Effectively
 
The Next Generation of Workers This fact-filled presentation profiles the Millennial Generation, those born between 1980 and 2000.
 
12 Millennial Markers

     -- Core Values
     -- Trends & Issues that Affect Young Employees and Consumers
     -- Millennials on the Job: Assets & Liabilities
     -- Meeting the Challenge of Work/Life Balance

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