Lee Cockerell - Disney Institute
Executive VP of Walt Disney World Resort Operations (retired)
The Disney Institute prides itself on distinctive content and compelling facilitators. Now with the Executive Series, Disney is bringing Lee Cockerell and his incredible frontline experience directly to you. Integrate invaluable knowledge gained by years of living the Disney principles into your organization.
In his 16 years with the Walt Disney Company, Lee Cockerell was elevated to Executive Vice President of Resort Operations. Lee's responsibilities at the Walt Disney World Resort encompassed a diverse mix including 18 resort hotels with over 20,000 Guest rooms, 4 theme parks, 3 water parks, 5 golf courses, a shopping village & nighttime entertainment complex, and the ancillary operations support functions.
This is an opportunity to hear directly from a leader who for years has lived the principles that make Disney the frontrunner in service quality and guest satisfaction. Hear new strategies that can translate to measurable difference for your organization.
Disney Institute is devoted to inspiring individuals and organizations to strive for excellence. The Disney Institute curriculum was built upon the principles which made Walt Disney and the company that bears his name world famous: Leadership, People Management, Customer Service, Brand Loyalty, and Creativity.
