Mark W. Matheis - Disney Institute
Facilitator and Content Specialist
Mark started his career with Walt Disney World Co. in 1990 at the Disney Reservation Center. Since that time, Mark has advanced through a variety of key roles within the organization, from Front Desk host at Disney’s Grand Floridian Resort & Spa, to Entertainment Manager at the Magic Kingdom® Park, to his current role as Content Specialist with Disney Institute.
In 1992, Mark was selected from more than 350 applicants to be an instructor for Disney Traditions, the company-wide orientation program. Mark’s interest and passion for “the Disney story” quickly led him to a level of knowledge that has earned him recognition as a Disney historian, as well as a leading resource for the detail that supports a vast array of program content.
In his Disney Institute role, Mark has delivered thousands of Disney Institute programs, including Professional Development programs, Team programs, and Disney Adult Discoveries. He has designed and delivered Disney Institute experiences, both in Florida and California.
Disney Institute is devoted to inspiring individuals and organizations to strive for excellence. The Disney Institute curriculum was built upon the principles which made Walt Disney and the company that bears his name world famous: Leadership, People Management, Customer Service, Brand Loyalty, and Creativity.
